A DTCC Company

Privacy Policy

Avox appreciates your interest in our company, its products and services and your visit to our website. Your privacy is important to us and we want you to feel comfortable visiting our various sites. As with all our business processes, the protection of your privacy in the processing of personal data is an important concern to which we pay special attention. Personal data are collected, processed and used by Avox and DTCC in accordance with both the Great Britain and German Data Protection Act.

Please note that the websites may include, however, links to other websites, which are not covered by this privacy policy.

Collection and processing of personal data

In most cases, when visiting our websites, no personal data are required to be provided. Only the current IP address of your computer, date and time, your browser type and computer operating system along with a record of the pages on our site which you access is logged. It is not possible to identify you as a person from this information. The data on your visit to our website which we store automatically in log files is used purely for statistical and security purposes.

Additional personal data (your name, address, phone number or e-mail address) is only required if you contact us directly or register for a newsletter or a closed user group. In these cases the collection of the required personal data takes place at your instigation.

Use of Cookies

Cookies are small configuration files which are stored on your computer. Avox uses cookies to track the preferences of our users and to optimize the website accordingly. Cookies help us to identify popular pages and areas of our website and thus tailor the site to users' needs and so improve our Internet offering. Cookies can recognize previous connections to our website by your computer; cookies can identify your computer, they cannot, however, identify you as a person or make a connection between you and your computer.

You can, of course, view our website without cookies. Most browsers accept cookies automatically. You can prevent cookies being saved on your hard disc by selecting the "accept no cookies" option. How to do this varies from one browser type to another; please follow the instructions of your browser manufacturer. You can also delete the cookies stored in your system file at any time.

Use and disclosure of personal data and specification of purpose

We will ensure your privacy and we will not disclose or sell your personal data to third parties. This privacy policy refers to all your personal data regardless of whether they are collected automatically or with your prior consent. We only use your data for internal, statistical purposes, to answer an inquiry or to provide a requested service.

We will not disclose your personal data to governmental authorities except in cases where it is required by the law). The employees of Avox and DTCC (internal and external) are obliged by us to respect data confidentiality.


Avox and the DTCC uses appropriate technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction as well as access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Freedom of information and public statement of data processing

Upon written request, Avox and DTCC will inform you by letter what personal data we store as defined by the effective law. If such data is incorrect, we will correct that information at your request.

Public statement of data processing

The German Data Protection Act stipulates in 4g BDSG that the data protection officer has to make available according to 4e BDSG the following specifications to the public:

Specifications on the data controlling company ( 4e Sentence 1 No. 1-3 BDSG)
Specifications on automated data processing ( 4e Sentence 1 No. 4-8 BDSG)